Shipping policy
At Vestigias, we're proud to serve customers in UK and worldwide with reliable and efficient shipping. Please read below for everything you need to know about how we ship your order.
1. GENERAL SHIPPING INFORMATION
We currently ship to UK and worldwide.
Shipping options, costs, and delivery times may vary depending on your location and the size/weight of your order.
2. PROCESSING TIME
Orders are typically processed within (Monday to Friday), excluding weekends and holidays.
During peak seasons or promotional events, processing times may be slightly longer. We'll keep you informed of any delays.
3. SHIPPING RATES
Standard Shipping - Flat rate : 5.99£
We offer free shipping on all orders over 100£.
4. ESTIMATED DELIVERY TIMES
Here's what to expect once your order is placed:
- Processing Time: 1–2 business days (Monday to Friday)
- Transit Time: 6–10 business days (Monday to Friday)
- Total Delivery Time: 7–12 business days
- Order Cutoff Time: 6:00 PM
- Time Zone: GMT+0 London time
All prices and figures are listed in .
Please note: Delivery times are estimates and may be affected by carrier delays, customs processing, or extreme weather conditions.
5. SHIPPING RESTRICTIONS
We do not ship to PO Box addresses, military addresses (APO/FPO/DPO), or restricted areas. Certain items may be subject to shipping restrictions depending on regional regulations or carrier restrictions.
6. FAILED DELIVERY OR RETURNED PACKAGES
In the event of failed delivery attempts, incorrect address information, or undelivered packages, orders may be returned to us. We will contact you if this occurs and arrange a new shipment, which may incur additional shipping costs.
7. LOST OR DAMAGED PACKAGES
If your package is lost or damaged in transit, please contact us immediately by email at info@vestigias.com. We will work with the carrier to investigate the problem and find a solution as soon as possible.
8. SHIPPING POLICY UPDATE
We may update our shipping policy from time to time to meet Google Shopping Ads requirements or to improve our service. The latest version will always be available on this page.
Last updated: May 8, 2026
CONTACT INFORMATION
We aim to respond to your inquiries within 12 hours.
Customer Service Hours:
Monday to Friday: 9am – 6pm (GMT+0 London time)
Saturday and Sunday: Closed
Email: info@vestigias.com
Phone: +44 7473 831982
Information about the company:
Vestigias is operated by BOYUECHENG LLC, a company registered in the United States.
Company Address:Â 8 The Green, Suite B in the City of Dover. Delaware. 19901. USA